How long will it take to receive my order?
Will I get a receipt?
Do you take purchase orders?
Do you take phone orders?
Becky Dorner & Associates, Inc. accepts orders over the phone. Just call 1-800-342-0285 between 9:00 am – 4:00 pm Eastern Time. Please have credit card information ready. However, if you order online, you can apply Member Pricing and any discount codes you may have. These are available for online orders only.
What if I want to mail in my order with a check?
Do you have a guarantee?
How do I return an order?
How do I change or cancel an order?
Contact us at 1-800-342-0285 between 9:00 am – 4:00 pm Eastern Time as soon as possible after you have ordered.
What are your shipping charges?
- Up to $100 — add $12
- $101 – $200 — add 10%
- $201 – $500 — add 7%
- $500 and up — add 5%
Canadian Customers: Orders are shipped via USPS to the Canada Post (Canada’s postal service) which handles final delivery of the package. In addition to the shipping charge that is charged when your order is placed, any item valued over CAN $20 is subject to duty and tax fees and a $9.95 handling fee.