Becky Dorner
Talk to Me: Staff to Staff Communication - V22
From Diana Waugh, RN
Communication is the basis of person-centered care and needs to start with a staff to staff focus! This DVD will help you identify communication barriers and how to break down those barriers. Learn how to truly communicate, verbally and non-verbally, with fellow staff members to empower the person while allowing win-win situations to occur. Whether it is dealing with a negative co-worker or trying to communicate vital information to a person from a different discipline, knowing the 5Ws of communication leads to a successful exchange.
This DVD includes: learning objectives, narrative of information for training, pre/post test, and an answer sheet with explanations.